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Selling Guide on Soum Platform

Using the platform as a seller, from account creation to completing a sale

Selling Guide on Soum Platform

Guide to selling on Soum

Using the platform as a seller: from account setup, listing creation, to completing sales

Introduction

Soum provides you with a service to sell your used electronic devices by listing them on the platform and showcasing them to a wide range of potential buyers across the kingdom



What are the services provided for sellers on Soum?

Soum platform offers various benefits for sellers, including product showcasing and increased selling opportunities, among other services. Some services provided by Soum include:

  1. 1. Displaying products to all platform visitors from across the kingdom.

  2. 2. Exclusive communication through the platform to ease the seller's process.

  3. 3. Providing free device delivery service to the buyer upon a successful sale.

  4. 4. Assurance of receiving the product's amount after the sale process is completed.

Thanks to its popularity and widespread reach, sellers can showcase their products to hundreds of thousands of daily users, significantly increasing the chances of selling their devices at competitive prices.


What are the services provided to buyers on Soum?

Soum platform provides distinguished services to buyers throughout their purchasing journey, presenting sellers' devices clearly and seamlessly. The platform showcases thousands of diverse devices daily, enabling buyers to choose the product they desire from a wide variety of options.


What is the added value provided by the Soum platform?

Soum platform provides various value-added services for sellers, including:

Money reaches you safely

Safe and reliable free shipping

Easily sells to thousands of buyers around the kingdom


How to register on the Soum platform?

Before starting your selling journey, you must first log in if you don't have an account on Soum

  1. 1. Click on the "Log In / New Account" button.

  2. 2. Enter your mobile number.

  3. 3. Enter the verification code sent to your mobile.

  4. 4. Enter your name.

  5. 5. Your account will be registered on Soum easily.

  6. Person openning the Soum app for the first time
    Person entering their mobile number to register on the Soum platform
    Person entering the verification code sent to their mobile to register on the Soum platform
    Person confirming that they have successfully registered on the Soum platform
  7. 6. After registration, add your address and banking information before listing your device. This allows us to transfer the amount to you after the sale is completed.

Person navigating to the profile section
Person shown how to add address and banking information
Person adding their address information
Person adding their banking information

Listing

Product listing is a crucial step in the selling journey. At Soum, we strive to provide the best experience for all sellers during this process. In this section, we'll detail the steps of listing your device

1. Initiate your selling journey by clicking the 'Sell Now' button on the homepage

Person shown how to navigate to the listing section

Type

  1. 1. Choose the type of device you want to sell.

  2. 2. Select the model.

  3. 3. Specify the capacity, color, version, and any additional product-specific details.

  4. 4. Double-check the entered information.

Person selecting the type of device they want to sell
Person selecting the model of the device they want to sell
Person specifying the capacity, color, version, and any additional product-specific details
Person double-checking the entered information

Condition

  1. 1. Explain reason for selling, usage duration, warranty info if relevant, and add details to boost selling potential.

  2. 2. Answer all questions with high accuracy to avoid potential returns from buyers.

Person explaining the reason for selling, usage duration, warranty info if relevant, and adding details to boost selling potential
Person clarifying whether screen repair or replacement is needed
Person specifing the defects the phone might have
Person specifing battery health for the device

Ensure to mention all details and product flaws, leaving nothing unnoticed


Photos

  1. 1. Capture high-quality photos of your device from all angles for quicker selling.

  2. 2. Include images of battery health, receipt, original box, and accessories if available.

Person shown how to navigate to the photos section
Person capturing high-quality photos of their device from all angles for quicker selling
Person added all the necessary photos of their device

Tips for capturing better photos:

Capture the device from multiple steady and accurate angles as shown above

Ensure good lighting for clear details.

Camera should be directly in front of the desired side.

Illustrative examples

High-quality photos showcasing all sides

Excellent

High-quality photos showcasing all sides

Low-quality image with personal info

Poor

Low-quality image with personal info

Image illustrating device flaws, if any

Excellent

Image illustrating device flaws, if any

Tips for capturing better photos:

Illustrative examples

High-quality photos showcasing all sides

Excellent

High-quality photos showcasing all sides

Low-quality image with personal info

Poor

Low-quality image with personal info

Image illustrating device flaws, if any

Excellent

Image illustrating device flaws, if any

Price

  1. 1. The Soum platform will suggest a suitable price for your device, and you can adjust it. It's preferable for the price to be both fair and competitive to ensure a quick sale.

  2. 2. After reviewing the price, click on the declaration box to proceed to the confirmation step.

Person shown how to navigate to the price section
Person reviewing the suggested price for their device and adjusting it
Person clicking on the declaration box to proceed to the confirmation step

Ensure to select a price that aligns with the value of your device


Personal details and confirmation

  1. 1. Update your address details before listing the product to ensure accuracy.

  2. 2. Next, review your product summary and click to complete listing.

  3. 3. Congratulations, your product is listed. It will be reviewed before display.

Person shown how to navigate to confirm their personal details
Person aknowledging all the details are correct before listing the product

How to ship your product through SMSA Express:

  1. 1. Preparing the device for shipping

    Factory reset and prepare accessories (if available) before going to the shipping office.

  2. 2. Visit the nearest SMSA branch for shipping

    Present the sent WhatsApp shipping waybill upon arrival. Find the nearest SMSA branch here.

  3. 3. Track the shipping and arrival status of the product on the app

    Get automatic updates on the app for product shipping and delivery status

  4. 4. Transfer the purchase amount to your bank account

    Purchase amount securely transferred to your bank account within 24 hours of buyer receiving product


Suggestions for marketing your product

Thousands of buyers visit your device listing daily, so make sure to market your device effectively. Here are some of the most effective ways to promote your products in the listing:

  1. 1. Capture the device from all angles with clear, high-quality images.

  2. 2. Set a competitive price for your devices.

  3. 3. Accurately describe your device, including any flaws, to build buyer trust.

Ready for an exceptional buying and selling experience?

All devices and more on SOUM. Download the app now!

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Registered by Ministry of Commerce

Maroof No: 221919

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Tax Number

Vat

310985751500003

Registered by Ministry of Commerce

Maroof No: 221919

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