Can I return or exchange a used Xbox if it has an issue?
Yes, on Soum, we offer a flexible return policy that allows you to return the device within a specified period (usually 10 days) if you find any issues or if you change your mind after purchase.
Can I download digital games on a used Xbox?
Yes, you can download digital games from the Microsoft Store as long as the device still supports internet access and is linked to a Microsoft account.
How can I sell my Xbox on Soum?
To sell an Xbox on Soum you need to first create a seller account. After registering, you can list your device by creating an ad with detailed information about its condition, price, and images. Once the listing is published, buyers will be able to purchase the device.
How can I ensure that a used Xbox still supports updates?
Modern Xbox consoles like the Xbox One and Xbox Series X|S continue to receive updates from Microsoft. Ensure that the device is able to connect to the internet and receive new updates to guarantee that games and apps work correctly.
Can I buy a used Xbox in installments?
Yes, on Soum, we offer the option to purchase used Xbox devices in installments through services like Tabby and Tamara, allowing you to pay for the device in easy monthly payments.
How can I check the condition of a used Xbox when purchasing?
It is recommended to inspect the device manually to ensure there are no major scratches or damage to ports like HDMI and USB. Also, test a game to verify that the performance is smooth and the system runs without issues.
How can I improve my chances of selling an Xbox on Soum?
To increase your chances of selling an Xbox, make sure to upload clear images of the device from multiple angles and provide a detailed, accurate description of its condition and any accessories included. A competitive price will also attract more buyers.
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