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Selling Guide on Soum Platform

Using the platform as a seller, from account creation to completing a sale

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Guide to selling on Soum

Using the platform as a seller: from account setup, listing creation, to completing sales

Introduction

Soum provides you with a service to sell your used electronic devices by listing them on the platform and showcasing them to a wide range of potential buyers across the kingdom



What are the services provided for sellers on Soum?

Soum platform offers various benefits for sellers, including product showcasing and increased selling opportunities, among other services. Some services provided by Soum include:

  1. 1. Displaying products to all platform visitors from across the kingdom.

  2. 2. Exclusive communication through the platform to ease the seller's process.

  3. 3. Providing free device delivery service to the buyer upon a successful sale.

  4. 4. Assurance of receiving the product's amount after the sale process is completed.

Thanks to its popularity and widespread reach, sellers can showcase their products to hundreds of thousands of daily users, significantly increasing the chances of selling their devices at competitive prices.


What are the services provided to buyers on Soum?

Soum platform provides distinguished services to buyers throughout their purchasing journey, presenting sellers' devices clearly and seamlessly. The platform showcases thousands of diverse devices daily, enabling buyers to choose the product they desire from a wide variety of options.


What is the added value provided by the Soum platform?

Soum platform provides various value-added services for sellers, including:

Money reaches you safely

Safe and reliable free shipping

Easily sells to thousands of buyers around the kingdom


How to register on the Soum platform?

Before starting your selling journey, you must first log in if you don't have an account on Soum

  1. 1. Click on the "Log In / New Account" button.

  2. 2. Enter your mobile number.

  3. 3. Enter the verification code sent to your mobile.

  4. 4. Enter your name.

  5. 5. Your account will be registered on Soum easily.

  6. 6. After registration, add your address and banking information before listing your device. This allows us to transfer the amount to you after the sale is completed.


Listing

Product listing is a crucial step in the selling journey. At Soum, we strive to provide the best experience for all sellers during this process. In this section, we'll detail the steps of listing your device

1. Initiate your selling journey by clicking the 'Sell Now' button on the homepage

Type

  1. 1. Choose the type of device you want to sell.

  2. 2. Select the model.

  3. 3. Specify the capacity, color, version, and any additional product-specific details.

  4. 4. Double-check the entered information.

Condition

  1. 1. Explain reason for selling, usage duration, warranty info if relevant, and add details to boost selling potential.

  2. 2. Answer all questions with high accuracy to avoid potential returns from buyers.


Ensure to mention all details and product flaws, leaving nothing unnoticed


Photos

  1. 1. Capture high-quality photos of your device from all angles for quicker selling.

  2. 2. Include images of battery health, receipt, original box, and accessories if available.

Tips for capturing better photos:

Capture the device from multiple steady and accurate angles as shown above

Ensure good lighting for clear details.

Camera should be directly in front of the desired side.

Illustrative examples

Excellent

High-quality photos showcasing all sides

Poor

Low-quality image with personal info

Excellent

Image illustrating device flaws, if any

Illustrative examples

Excellent

High-quality photos showcasing all sides

Poor

Low-quality image with personal info

Excellent

Image illustrating device flaws, if any

Price

  1. 1. The Soum platform will suggest a suitable price for your device, and you can adjust it. It's preferable for the price to be both fair and competitive to ensure a quick sale.

  2. 2. After reviewing the price, click on the declaration box to proceed to the confirmation step.


Ensure to select a price that aligns with the value of your device


Personal details and confirmation

  1. 1. Update your address details before listing the product to ensure accuracy.

  2. 2. Next, review your product summary and click to complete listing.

  3. 3. Congratulations, your product is listed. It will be reviewed before display.


How to ship your product through SMSA Express:

  1. 1. Preparing the device for shipping

    Factory reset and prepare accessories (if available) before going to the shipping office.

  2. 2. Visit the nearest SMSA branch for shipping

    Present the sent WhatsApp shipping waybill upon arrival. Find the nearest SMSA branch here.

  3. 3. Track the shipping and arrival status of the product on the app

    Get automatic updates on the app for product shipping and delivery status

  4. 4. Transfer the purchase amount to your bank account

    Purchase amount securely transferred to your bank account within 24 hours of buyer receiving product


Suggestions for marketing your product

Thousands of buyers visit your device listing daily, so make sure to market your device effectively. Here are some of the most effective ways to promote your products in the listing:

  1. 1. Capture the device from all angles with clear, high-quality images.

  2. 2. Set a competitive price for your devices.

  3. 3. Accurately describe your device, including any flaws, to build buyer trust.

Ready for an exceptional buying and selling experience?

All devices and more on SOUM. Download the app now!